Interactive voice response (IVR)
IVR services offered by our call center will save your time and financial resources spent on the management of calls. IVR is a pre-recorded message service that is actively used in various areas of business - not only for maintaining communication with customers, suppliers and partners, but also for internal communication between the company's departments and employees.
- Customer satisfaction surveys.
- Submission of notifications about debts, promotions and sales.
- Submission of reminders about booked consultations with specialists.
- Development of call distribution algorithms for companies by topic.
- Call forwarding function for the company's divisions and employees.
- Voice messaging function.
Register for a free consultation and we will offer the best solution for your business.